Knowledge Base

How you can clean your Keyboard or Numeric Keypad after a coffee spill?

If only clean water drop over the product: un-plug your product from your computer, let the water drain, dry it as much as possible with a clean soft cloth or small vacuum, and let it dry overnight. Make sure the product is completely dry before plugging in into your computer.

Otherwise, give your product a bath:

  • Un-plug your product from your computer.
  • Submerge the product in a bin containing 20% isopropyl alcohol with 80% Distilled/Deionized water for a few minutes.
  • Keeping the product submerged, shake it a few times to remove debris and contaminants as much as possible.
  • You can also take a clean soft cloth, submerge, and use it to scrub it.
  • Drain the product and let it dry overnight.
  • Make sure the product is completely dry before plugging in into your computer.
  • You might need to repeat this process a few times if required.
  Isopropyl Alcohol

Sound when key is pressed

Conventional keyboards and numeric keypads use membrane or scissor keyswitches with rubber domes that have an uncertain and spongy feel, greatly vary their sensitivity through their short life, and require to use too much force for every key press.

The Mechanical keyswitches used for each key in the Truly Ergonomic Keyboard and Numeric Keypad require very low force to activate and provide a gentle tactile feedback when pressed that helps you feel when each key registers.

If you hear a loud sound for each keypress while using your Truly Ergonomic product, it means you are using too much force - likely badly influenced by conventional products.

Please press the keys as lightly as possible.
You should not hear a loud sound when pressing the keys.

Numeric Keypad

How you can switch between PC and Mac mode?

All our Numeric Keypad models work with Windows, Mac OSX, and Linux.

PC model shortcuts default to work with Windows or Linux.
Mac model shortcuts default to work with Mac OSX.

The only difference between models are the Cut-Copy-Paste-Undo-EditCell-Redo shortcuts.

With either model, you can switch between PC and Mac mode
press Fn+Esc+1 to switch to PC mode
press Fn+Esc+3 to switch to Mac mode

You can find more information in the Answers To Frequently Asked Questions (FAQ) section.

Truly Ergonomic products' design gently combines Ergonomics and Kinesiology, and are the result of years of research and development featuring effective design enhancements to aid in user's comfortable and stress‑free operation.

Truly Ergonomic products are priced in line with their quality, benefits, and health advantages.

Helping you become productive in a comfortable and healthy manner
All contents Copyright 2019 © Truly Ergonomic Ltd. • Truly Ergonomic™ is a Trademark of Truly Ergonomic Ltd.